Retail POS is designed, built, and tested to be used on multiple setups and operating systems, including multiple browsers, and supports numerous peripheral hardware. With the help of this guide, you can confirm which hardware is supported when using Lightspeed Retail on desktop or iPad.
Purchasing hardware
You can purchase supported hardware directly from Lightspeed. Our online stores are customized for each region and only stock items that have been tested and verified by Lightspeed. If you choose to buy your hardware elsewhere, we encourage you to purchase the supported models listed in this article.
- Australia & New Zealand: https://store.lightspeedhq.com.au/
- Europe: https://store.lightspeedhq.nl/
- UK: https://store.lightspeedhq.co.uk/
- North America: https://store.lightspeedhq.ca/
Lightspeed only provides support for the hardware listed in this article. If your hardware isn't included in our list of supported hardware, please contact the hardware manufacturer for setup and configuration instructions.
Select your setup
To begin, select your setup from the tabs below:
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To jump to a specific section, select the category of hardware you wish to view from the list below:
- Operating system and browser compatibility
- Barcode scanners
- Receipt printers
- Cash drawers
- Label printers
- Payment terminals and card swipers
- Optional accessories
Operating system and browser compatibility
Retail POS is compatible with both Apple's macOS operating system and Microsoft's Windows operating system. Because Retail POS is a web-based POS, it requires the use of web browsers. We recommend Google Chrome or Mozilla Firefox for optimal performance.
We also recommend staying up-to-date with the latest available version of your operating system and web browser. Use the table below to learn what Retail POS currently supports:
Operating System Google Chrome Mozilla Firefox Windows 8.1 or higher Latest version recommended Latest version recommended Mac OS X 10.15 or higher Latest version recommended Latest version recommended
Barcode scanners
When using a desktop setup, Retail POS supports the below barcode scanners:
Model Connection type Help content Honeywell Voyager 1200G
- Scanner connects to computer via USB
Voyager 1202G
- Base connects to computer via USB
- Scanner connects to base via Bluetooth
Voyager 1250G
- Scanner connects to computer via USB
Socket Mobile 7Ci (scans 1D barcodes)
7Di (scans 1D barcodes)
7Pi (scans 1D and 2D barcodes)
7Qi (scans 1D and 2D barcodes)
7Xi (scans 1D and 2D barcodes)
- Bluetooth connection
S700 (scans 1D barcodes)
S730 (scans 1D barcodes)
S740 (scans 1D and 2D barcodes)
- Bluetooth connection
D700 (scans 1D barcodes)
D730 (scans 1D barcodes)
D740 (scans 1D and 2D barcodes)
- Bluetooth connection
Zebra DS2208
- Scanner connects to computer via USB
DS2278
- Base connects to computer via USB
- Scanner connects to base via Bluetooth
Receipt printers
When using a desktop setup, Retail POS supports the below receipt printers via Lightspeed Hub:
Model Connection type Help content Epson TM-m30
- USB
- LAN
TM-m30II-NT
- USB
- LAN
TM-T88V
- USB
TM-T88VI
- USB
- LAN
Star Star TSP100
- USB
- LAN
Star TSP100III
- USB
- LAN
- WLAN
Star TSP143IV
- USB
- LAN
Star mC-Print3
- USB
- LAN
Note: If you have issues setting up your receipt printer with Hub, contact Support. They will help you get your receipt printer successfully connected and escalate cases as needed.
Cash drawers
When using a desktop setup, Retail POS supports the below cash drawers:
Model Specifications Help content APG Vasario VB320-BL1616 (black)
Vasario VB320-AW1616 (white)
- 16" x 16" x 4.33"
Vasario VB320-BL1618
- 16" x 18" x 4.33"
Vasario VB320-BL1915
- 19" x 15" x 4.33"
Vasario VP320-BL1416
- 14" x 16" x 4"
VB320-BL1313-B27
- 13" x 13" x 3.93"
APG (Canada only) Vasario T320-BL1616-U6
- 16" x 16" x 4.33"
- Heavy duty
Star Micronics CD3-1616BKC48-S2
- 16" x 16" x 4.4"
Star Micronics (Europe only) CB-2002FN
- 16.14" x 16.34" x 4.49"
Label printers
When using a desktop setup, Retail POS supports the below label printers via Lightspeed Hub:
Model Connection type Help content Zebra ZD410
- ZD41022-D01M00EZ (supported but no longer sold)
- ZD41022-D01000EZ
- ZD41022-D0E000EZ
- ZD41022-D0PE00EZ
- USB
- LAN
ZD410
- ZD41022-D0PE00EZ (only if sold in APAC region)
- ZD41022-D01W01EZ
- ZD41022-D0EW02EZ
- ZD41022-D0PW02EZ
- USB
- LAN
- Bluetooth (iPad only)
ZD411
- ZD4A022-D01M00EZ
- ZD4A022-D01W01EZ
- USB
- Bluetooth (iPad only)
ZD420
- ZD42042-D01000EZ
- USB
- LAN
ZD421
- ZD4A042-D01M00EZ
- USB
- LAN
Note: If you have issues setting up your label printer with Hub, contact Support. They will help you get your label printer successfully connected and escalate cases as needed.
Payment terminals and card swipers
Lightspeed Payments or our third-party payment processors will provide you with encrypted card readers and/or payment terminals compatible with their services.
When using a desktop setup, Retail POS supports the payment terminals and card swipers below:
Model Specifications Help content Lightspeed Payments (US) Verifone MX-915
- EMV-enabled terminal
- LAN connection
Ingenico iPP320
Note: this terminal is no longer available, but is still supported for those who already have it.
- EMV-enabled terminal
- LAN connection
Ingenico iSMP4
- EMV-enabled terminal
- Wi-Fi connection
Verifone P400+
- EMV-enabled terminal
- LAN connection
BBPOS Smart Terminal (WisePOS E)
- EMV-enabled terminal
- Wi-Fi or LAN connection
Lightspeed Payments (Canada) Verifone P400+
- EMV-enabled terminal
- LAN connection
BBPOS Smart Terminal (WisePOS E)
- EMV-enabled terminal
- Wi-Fi or LAN connection
Vantiv triPOS (US) Verifone MX-915
- EMV-enabled terminal
- LAN connection
Ingenico iPP320
Note: this terminal is no longer available, but is still supported for those who already have it.
- EMV-enabled terminal
- LAN connection
Ingenico iSMP4
- EMV-enabled terminal
- Wi-Fi connection
Cayan (US) Verifone MX-915 (480 x 272 touchscreen)
Verifone MX-925 (800 x 480 touchscreen)
- EMV-enabled terminals
- LAN connection
Genius Handheld
Note: this terminal is no longer available, but is still supported for those who already have it.
- EMV-enabled terminal
- Wi-Fi connection
Back-up Card Reader
Card swiper
- USB connection
- Encrypted
- Must be provided by the payment processor
Verifone P400+
- EMV-enabled terminal
- LAN connection
Verifone e285
- EMV-enabled terminal
- W-Fi connection
Element Express (US) Back-up Card Reader
Card swiper
- USB connection
- Encrypted
- Must be provided by the payment processor
Mercury Payment Services (US) Back-up Card Reader
Card swiper
- USB connection
- Encrypted
- Must be provided by the payment processor
Tyro (Australia) Yomani
- EMV-enabled terminal
- LAN or WLAN connection
Yoximo
- EMV-enabled terminal
- LAN or WLAN connection
Optional accessories
Touchscreen display
A touchscreen display takes the place of your regular monitor and lets associates ring up sales quickly using touch input instead of a keyboard and mouse. You can choose between any touchscreens on the market that are compatible with your computer's operating system.
Customer Facing Display
Customer Facing Display (CFD) allows your customers to preview sales in real-time on a secondary display. A secondary display can be connected using the Lightspeed Hub desktop app (recommended) or without the Lightspeed Hub desktop app via a web browser.
Retail POS supports the secondary display setups below:
Retail POS setup Secondary display Lightspeed Hub compatibility Setup instructions Recommended Computer Monitor connected via wire (e.g. HDMI, VGA, etc.)
Compatible (connect with app) Connecting Customer Facing Display Supported Computer Monitor connected via wire (e.g. HDMI, VGA, etc.)
Secondary device (iPad, tablet, etc.)
Not compatible (connect without app) Connecting Customer Facing Display without Lightspeed Hub For more information on Customer Facing Display, please see About Customer Facing Display for computers.
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To jump to a specific section, select the category of hardware you wish to view from the list below:
- iPad and iOS compatibility
- Barcode scanners for iPad
- Receipt printers for iPad
- Cash drawers for iPad
- Label printers for iPad
- Payment terminals and card swipers for iPad
- Optional accessories for iPad
iPad and iOS compatibility
The Retail POS app requires iPads to run on iOS 14.5 or higher to continue receiving Retail POS updates in the App Store.
For a list of iPads that are compatible with iOS 14.5 or higher, and those capable of running older versions of the Retail POS app, please see our Updating Retail POS article.
Barcode scanners for iPad
When using an iPad setup, Retail POS supports the below barcode scanners:
Model Connection type Help content Socket Mobile 7Ci (scans 1D barcodes)
7Di (scans 1D barcodes)
7Pi (scans 1D and 2D barcodes)
7Qi (scans 1D and 2D barcodes)
7Xi (scans 1D and 2D barcodes)
- Bluetooth connection
S700 (scans 1D barcodes)
S730 (scans 1D barcodes)
S740 (scans 1D and 2D barcodes)
- Bluetooth connection
D700 (scans 1D barcodes)
D730 (scans 1D barcodes)
D740 (scans 1D and 2D barcodes)
- Bluetooth connection
Zebra CS4070 (scans 1D and 2D barcodes)
- Bluetooth connection
CS6080 (scans 1D and 2D barcodes)
- Bluetooth connection
Receipt printers for iPad
When using an iPad setup, Retail POS supports the below receipt printers:
Model Connection type Help content Epson TM-m10
- LAN
- Bluetooth
TM-m30
- LAN
TM-m30II-NT
- USB
- LAN
TM-T88VI
- LAN
Star Star TSP100III
- USB
- LAN
- WLAN
- Bluetooth
Star TSP100LAN
- LAN
Star TSP143IV
- LAN
Star mC-Print3
- USB
- LAN
Star mPOP
- Bluetooth
AirPrint printers
From the Retail POS app, you can print receipts and reports to any full-page desktop printer that's compatible with AirPrint. For a list of AirPrint printers, please see Apple Support.
Cash drawers for iPad
When using an iPad setup, Retail POS supports the below cash drawers:
Model Specifications Help content APG Vasario VB320-BL1616 (black)
Vasario VB320-AW1616 (white)
- 16" x 16" x 4.33"
Vasario VB320-BL1618
- 16" x 18" x 4.33"
Vasario VB320-BL1915
- 19" x 15" x 4.33"
Vasario VP320-BL1416
- 14" x 16" x 4"
VB320-BL1313-B27
- 13" x 13" x 3.93"
APG (Canada only) Vasario T320-BL1616-U6
- 16" x 16" x 4.33"
- Heavy duty
Star Micronics CD3-1616BKC48-S2
- 16" x 16" x 4.4"
Star Micronics (Europe only) CB-2002FN
- 16.14" x 16.34" x 4.49"
Label printers for iPad
When using an iPad setup, Retail POS only supports the Zebra ZD410/ZD411. The Bluetooth model can connect to both your iPad via Bluetooth and alternatively to your computer with a USB cable.
Model Connection type Help content Zebra Zebra ZD410
- ZD41022-D0PE00EZ (only sold in APAC region)
- ZD41022-D01W01EZ
- ZD41022-D0EW02EZ
- ZD41022-D0PW02EZ
- USB
- Bluetooth (iPad only)
ZD411
- ZD4A022-D01M00EZ
- ZD4A022-D01W01EZ
- USB
- Bluetooth (iPad only)
IMPORTANT: As of October 1st, 2018, the Zebra LP2824 Plus label printer will no longer be supported. This means that should you continue using it and encounter technical difficulties, our Support team will not be able to help you troubleshoot. For this reason, we recommend upgrading to the Zebra ZD410/ZD411 model in the table above.For more information on how to upgrade your hardware, please see our Purchasing hardware article.
Payment terminals and card swipers for iPad
Lightspeed Payments or our third-party payment processors will provide you with the encrypted card readers and payment terminals compatible with their services.
Model Specifications Help content Lightspeed Payments (US) Verifone MX-915
- EMV-enabled terminal
- LAN connection
Ingenico iPP320
Note: this terminal is no longer available, but still supported for those who already have it.
- EMV-enabled terminal
- LAN connection
Ingenico iSMP4
- EMV-enabled terminal
- Wi-Fi connection
Verifone P400+
- EMV-enabled terminal
- LAN connection
BBPOS Smart Terminal (WisePOS E)
- EMV-enabled terminal
- Wi-Fi or LAN connection
Lightspeed Payments (US) Verifone P400+
- EMV-enabled terminal
- LAN connection
Setting up the Verifone P400+ with Lightspeed Payments BBPOS Smart Terminal (WisePOS E)
- EMV-enabled terminal
- Wi-Fi or LAN connection
BBPOS WisePad 3
- EMV-enabled terminal
- Bluetooth connection
Vantiv triPOS (US) Verifone MX-915
- EMV-enabled terminal
- LAN connection
Ingenico iPP320
Note: this terminal is no longer available, but is still supported for those who already have it.
- EMV-enabled terminal
- LAN connection
Ingenico iSMP4
- EMV-enabled terminal
- Wi-Fi connection
Cayan (US) Verifone MX-915 (480 x 272 touchscreen)
Verifone MX-925 (800 x 480 touchscreen)
- EMV-enabled terminal
- LAN connection
Genius Handheld
Note: this terminal is no longer available, but is still supported for those who already have it.
- EMV-enabled terminal
- Wi-Fi connection
Setting up the Genius Handheld with Cayan on your iPad Magtek iDynamo
- Card swiper
- Lighting connector
- Supported but no longer sold
Magtek uDynamo
- Card swiper
- Audio jack connection
- Supported but no longer sold
Element Express (US) Magtek iDynamo
- Card swiper
- Lighting connector
- Supported but no longer sold
ID Tech Shuttle
- Card swiper
- Audio jack connection
- Supported but no longer sold
Mercury Payment Services (US) Magtek iDynamo
- Card swiper
- Lighting connector
- Supported but no longer sold
ID Tech Shuttle
- Card swiper
- Audio jack connection
- Supported but no longer sold
iZettle (The UK and the Netherlands) Miura M010
- EMV-enabled terminal
- Bluetooth connection
iZettle Reader
- EMV-enabled terminal
- Bluetooth connection
iZettle Reader 2
- EMV-enabled terminal
- Bluetooth connection
Worldline (Netherlands, Belgium and Luxembourg) - EMV-enabled terminal
- LAN or WLAN connection
- EMV-enabled terminal
- LAN or WLAN connection
BNP Paribas (Belgium) Miura M010
- EMV-enabled terminal
- Bluetooth connection
Concardis (Switzerland) Miura M010
- EMV-enabled terminal
- Bluetooth connection
Barclaycard (UK - beta) Miura M010
- EMV-enabled terminal
- Bluetooth connection
Optional accessories for iPad
Customer Facing Display
Customer Facing Display (CFD) allows your customers to preview sales in real-time on a secondary iPad.
With an iPad setup, the only recommended and supported setup is to connect to a secondary iPad. The iPad models and iOS versions that are compatible with the Lightspeed CFD iOS app are the same as those compatible with the Retail POS app.
To setup CFD with a secondary iPad, please see Connecting Customer Facing Display on your iPad.
For more information on Customer Facing Display, please see About Customer Facing Display on your iPad.